As the head health care administrator at USA Community Hospital, you are required to review compliance reports on issues relating to the ethical conduct of the professional staff at your hospital, patient review registries, and standard procedures surrounding the ethical treatment of patients with HIV / AIDS. Intermittently, complaints surface from patients with HIV / AIDS concerned with ethical treatment and denial of services.
1. Devise a plan to investigate the validity of patients’ claims of denial of services. This plan should include, but not be limited to, establishing mechanisms to address service denial claims, a human resources component, and a review of related policies and procedures.
2. Analyze the primary way in which different staffing levels may play pivotal roles in upholding ethical conduct, including treating patients with dignity. Justify your position.
3. Formulate a plan to relate the primary legal ramifications to the professional staff regarding ethical treatment of the hospital’s HIV / AIDS patients.
4. Devise a community relations plan that tout’s the hospital’s unique ways of serving persons with HIV / AIDS, including a focus on de-stigmatizing those afflicted.