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this module is a Lean Six Sigma Process Improvement and the coursework consists of a case study problem situation and has a word limit of 3000 maximum. *(the case study will be uploaded with extra useful items to help you during the coursework). *In this coursework you should read the case study uploaded and apply the Lean Six Sigma DMAIC Methodology to the Riverside Hospital Case Study and write a report detailing each stage of the project you select for improvement. In particular you should: 1- Define the problem: *Select a suitable project for improvement; *Make a business case for your selected project; *Write a project problem statement; *Write an objective statement(s); *Draw a SIPOC map; *Conduct a Pareto analysis *Apply Y = F (X) + E to your problem (identify your desired output and independent variables). *Identify variables that are Critical to quality for the patient; *Identify variables that are Critical to quality for the caterers. 2-Measure: *Map the value stream for your selected problem; *Build a House of Quality *Calculate the food delivery cycle time; *Calculate DPMO and hence Sigma level for the hospital meals process; *Draw appropriate run charts and / or process control charts; 3-Analyse: *Identify value and non-value added process steps; *Draw a cause and effect diagram to identify potential causes to your problem. *Use Why-Why and How-How analysis; *Using appropriate data construct a Scatter Diagram and investigate any possible correlations; 4-Improve: *Redraw the improved value-stream for the food delivery process; *Calculate the new cycle time and savings; *Suggest further improvements to the processes that could help improve the problem situation even more. 5-Control: *Identify measures that you can take to ensure that the potential improvements recognised are achieved in reality and those improvements maintained. 6-This is a REPORT – it should be concise, structured into separate numbered sections; any descriptions used should be brief. *Title page *Contents page *Executive Summary – think of this like an abstract (summing up your report). This should give a brief summary or overview of your report, including its conclusions. 7-Introduction – briefly discuss what the report is about – set it into context. Why is it important or significant? *Method – this section concerns the DMAIC. *Present your results *Discuss your results 8-Conclusions – summarise your key points

this module is a Lean Six Sigma Process Improvement and the coursework consists of a case study problem situation and has a word limit of 3000 maximum.
*(the case study will be uploaded with extra useful items to help you during the coursework).
*In this coursework you should read the case study uploaded and apply the Lean Six Sigma DMAIC Methodology to the Riverside Hospital Case Study and write a report detailing each stage of the project you select for improvement.
In particular you should:
1- Define the problem:
*Select a suitable project for improvement;
*Make a business case for your selected project;
*Write a project problem statement;
*Write an objective statement(s);
*Draw a SIPOC map;
*Conduct a Pareto analysis
*Apply Y = F (X) + E to your problem (identify your desired output and independent variables).
*Identify variables that are Critical to quality for the patient;
*Identify variables that are Critical to quality for the caterers.

2-Measure:
*Map the value stream for your selected problem;
*Build a House of Quality
*Calculate the food delivery cycle time;
*Calculate DPMO and hence Sigma level for the hospital meals process; *Draw appropriate run charts and / or process control charts;

3-Analyse:
*Identify value and non-value added process steps;
*Draw a cause and effect diagram to identify potential causes to your problem.
*Use Why-Why and How-How analysis;
*Using appropriate data construct a Scatter Diagram and investigate any possible correlations;

4-Improve:
*Redraw the improved value-stream for the food delivery process;
*Calculate the new cycle time and savings;
*Suggest further improvements to the processes that could help improve the problem situation even more.

5-Control:
*Identify measures that you can take to ensure that the potential improvements recognised are achieved in reality and those improvements maintained.

6-This is a REPORT – it should be concise, structured into separate numbered sections; any descriptions used should be brief.
*Title page
*Contents page
*Executive Summary – think of this like an abstract (summing up your report).
This should give a brief summary or overview of your report, including its conclusions.

7-Introduction – briefly discuss what the report is about – set it into context. Why is it important or significant?
*Method – this section concerns the DMAIC.
*Present your results
*Discuss your results

8-Conclusions – summarise your key points

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