The Tourism and Hospitality Industry
Paper instructions:
The Tourism and Hospitality Industry
(a) Introduction to Tourism & Hospitality (+- 350 words)
(i) The Global Importance of Tourism & Hospitality: Discuss the impact/contribution of tourism & hospitality sector to GDP, Export/Forex Earnings, and Sustainability (socio-economic &
environmental)
(ii) Explain Structure/Participants: Discuss the general structure of the industry (a graphic would be good) and include a short description for (1) tour operators, (2) hotels/guest houses, (3)
tourist attractions, and a short explanation of government tourism departments i.e. Destination Management Organisations (DMO).
(b) Information Technology (IT) in Tourism & Hospitality (+ – 1000 words)
(i) Information Intensity in Tourism & Hospitality: explain why tourism & hospitality industry is so dependent on accurate, timeous information.
(ii) Tourism Information Systems: Discuss the various systems used by Hotels, Tour Operators, DMOs