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Select the single best answer for each question or statement, then transfer your answers to the appropriate scan sheet provided. 1. Leadership involves all EXCEPT: a. creating change. b. influencing followers. c. maintaining. d. shared purpose. 2. Attempts to achieve teamwork, empowerment, and diversity can succeed only if: a. leaders follow the principles and practices of the industrial era. b. managers want to treat people the way they treat machines or the bottom line. c. leaders value change over stability, control, competition, and uniformity. d. leaders hire people who think and work alike. 3. Reasons for executive derailment include: a. insensitive, abrasive, intimidating, bullying style. b. good people skills. c. overmanaging: unable to delegate or build a team. d. Both A and C BU450: Leadership Skills – Page 1 life/Work Experience Examination – Part I 4. Strong leadership is needed because: a. the environment of the 21 st century is predictable. b. planning, leading, organizing, and controlling are the required skills for the future. c. giving workers clear job assignments is the main task of a business executive. d. of globalization, e-commerce, telecommuting, virtual teams, and outsourcing. 5. considered if a leader acted in an autocratic or democratic manner toward followers and how this correlated to leadership effectiveness. a. Trait Theories b. Influence Theories c. Great Man Theories d. Behavior Theories 6. Trait research does NOT consider the following personal characteristics of leaders: a. personal characteristics such as energy. b. personality characteristics such as self-confidence. c. social characteristics such as interpersonal skills. d. professional characteristics such as work experience. BU450: Leadership Skills – Page 2 life/Work Experience Examination – Pari I 7. Initiating stmcture describes the following leadership behavior: a. A leader who is task-oriented and directs subordinates’ work. b. A leader who is sensitive to subordinates and respects their ideas, and feelings. c. A leader who seeks input from subordinates regarding important decisions. d. A leader who listens carefully to problems. 8. Contingency approaches can best be described as: a. leadership styles that seek to delineate the characteristics of situations. b. leadership styles appropriate for one situation which may not work in another. c. leadership traits or behaviors that can improve performance in all situations. d. Both A and B 9. In Fiedler’s model, leadership style was measured with a questionnaire known as: a. the least preferred coworker (LPC) scale. b. leader participation styles. c. neutralizers. d. the leadership grid. BU450: Leadership Skills – Page 3 life/Work Experience Examination – Part I 10. A leader who shared ideas with followers and facilitates decision making is using Hersey and Blanchard’s: a. telling style. b. selling style. c. participating style. d. delegating style. 11. Highly educated, professional subordinates who know what their tasks are and do not need a leader are an example of: a. the path-goal theory. b. the readiness level of subordinates. c. a substitute for leadership. d. participative leadership. 12. A Theory Y leader believes all EXCEPT: a. subordinates enjoy work. b. subordinates are lazy and dislike work. c. subordinates seek responsibility. d. subordinates will exercise creativity and imagination. BU450: Leadership Skills – Page 4 life/Work Experience Examination – Part I 13. Based on limited MBTI research, the two preferences that seem to be most strongly associated with leadership are: a. thinking and judging. b. extroversion and feeling. c. intuition and perceiving. d. sensing and thinking. 14. When the perceiver develops an overall impression of a person or situation based on one characteristic, occurs. a. projection b. perceptual defense c. the halo effect d. external attribution 15. Theories people hold about specific systems in the world and their expected behavior are called: a. the Pike Syndrome. b. mental models. c. the “whole brain” concept. d. mindfulness. BU450: Leadership Skills – Page 5 life/Work Experience Examination – Part I 16. Independent thinking means: a. seeing patterns in the organizational whole instead of just the parts. b. having deep-seated assumptions, beliefs, blind spots, biases, and prejudices. c. having a personal vision. d. questioning assumptions and interpreting data according to one’s own beliefs. 17. An important element of systems thinking is to discern circles of causality because: a. managers can guide the system when they understand it conceptually. b. problems are solved by breaking down into discrete pieces. c. each piece adds to the success of the whole. d. relationships between the parts of the system are unimportant. 18. Self-awareness refers to: a. the ability to connect to others. b~ the ability to put oneself in some else’s shoes. c. being conscious of your own emotions. d. the ability to be hopeful and optimistic. BU450: Leadership Skills – Page 6 life/Work Experience Examination – Part I 19. The conventional level of personal moral development is characterized by: a. following rules. b. following internalized principles of justice. c. follows authority with blind obedience. d. fulfilling duties and obligations of the social system. 20. Servant leadership can best be described as the belief that: a. leaders are deeply accountable to others. b. employee participation should be increased through teams. c. self-interest should be replaced by serving the needs of others. d. power, purpose, and privilege reside with those at the top of the organization. 21. Colleen Rowley, an FBI staff member called attention to agency shortcomings that may have contributed to the September 11, 2001 tragedy. This behavior is best described as: a. ethical behavior. b. courage. c. stewardship. d. whistleblowing. BU450: Leadership Skills – Page 7 life/Work Experience Examination – Part I 22. Dependent, uncritical thinkers: a. are aware of the significance of their actions. b. are aware of the actions of others. c. accept the leader’s ideas without thinking. d. weigh the impact of decisions on the company vision. 23. If a leader’s actions and decisions contradict the best interests of the organization, effective followers: a. take a stand. b. follow the leader. c. sacrifice their personal integrity. d. follow passively. 24. Personal sources of power include: a. central location. b. knowledge and effort. c. network of relationships. d. flow of information. BU450: Leadership Skills – Page 8 life/Work Experience Examination – Pari I 25. calls for leaders to share power and responsibility in such a way that anyone can become a leader, depending on the situation. a. Authoritarian management b. Mentoring c. Self-management leadership d. Charismatic leadership BU450: Leadership Skills – Page 9 life/Work Experience Examination – Pari II • Leadership Skills Select the single best answer for each question or statement, then transfer your answers to the appropriate scan sheet provided. 1. are made up of individuals who are informally bound to one another through exposure to a similar set of problems and a common pursuit of solutions. a. Communities of Practice b. Skunkworks c. Vertical Hierarchies d. Substitutes for leadership 2. A follower can be a resource for the leader by: a. informing the leader about their own ideas, beliefs, needs, and constraints. b. giving up idealized leader images. c. thanking the leader d. building a relationship. 3. Studying followership is important for all reasons EXCEPT: a. followers do not become leaders. b. followers have an influence on the leader. c. desirable qualities in a leader are also desirable in a follower. d. leaders and followers are roles that individuals shift in and out of in various conditions. BU450: Leadership Skills – Page 1 life/Work Experience Examination – Part II 4. The person who sells others on the vision and influences them to accomplish it is called a: a. manager. b. CEO. c. communication champion. d. Decoder. 5. A dialogue is marked by: a. opposition by individuals who advocate their positions and convince others. b. group unity, shared meaning, and transformed mindsets. c. logic. d. “beating down” opponents. 6. Face-to-face communication can be described as: a~ the richest form of communication. b. the poorest form of communication. c. impersonal one-way communication. d. having slow feedback. BU450: Leadership Skills – Page 2 life/Work Experience Examination – Part II 7. To communicate in a crisis, leaders should NOT: a. be visible. b. tell the truth. c. avoid visibility. d. communicate a vision for the future. 8. The role associated with facilitating others’ participation, smoothing conflicts, showing concern for team members’ needs, and reminding others of standards is the: a. managerial role. b. authoritarian leadership role. c. task-specialist role. d. socio-emotional role. 9. In an emergency room, trauma team members cover their teammates. This is an example of: a. pooled interdependence. b. sequential interdependence. c. reciprocal interdependence. d. team leadership. BU450: Leadership Skills – Page 3 life/Work Experience Examination – Pari II 10. The main advantage ofa virtual team is: a. the lack of supervision. b. the ability to monitor team members. c. the ability to use the best people for a particular job. d. the ability to have control over team members. 11. Diversity helps organizations: a. build better relationships with diverse customers. b. add value. c. have a greater competitive advantage. d. All of the above 12. High power distance means that: a. people accept inequality in power in institutions, organizations, and individuals. b. members of a society feel uncomfortable with uncertainty and ambiguity. c. value for loosely knit social framework in which individuals take care of themselves. d. values of relationships, cooperation, and group decision making. BU450: Leadership Skills – Page 4 life/Work Experience Examination – Pari II 13. Interactive leaders tend to be: a. competitive. b. individualistic. c. consensus builders. d. reluctant to share power. 14. The Black Hat of Charisma refers to: a. charisma that is used for self-serving purposes. b. socialized behavior. c. leadership that maintains the status quo. d. referent power. 15. Transactional leadership includes all EXCEPT: a. an exchange process between leaders and followers. b. a focus on the present. c. the ability to lead changes in an organization’s vision. d. traditional management functions such as planning and budgeting. BU450: Leadership Skills – Page 5 life/Work Experience Examination – Part II 16. Transformational leadership does NOT: a. inspire followers to go beyond their own self-interests. b. focus on the impersonal aspects of job performance. c. paints a picture of a desired future state. d. develops leaders into followers. 17. If Paul, a salesman, does not perform as well as expected, his supervisor can put a negative letter in his file. This is an example of: a. referent power. b. expert power. c. coerCIve power. d. legitimate power. 18. Salespeople at Nordstrom have a clear picture of superior customer service so they can serve customers better. This example best shows that: a. vision establishes a standard of excellence. b. Nordstrom has a good human resources department. c. the company is mainly focused on internal organizational issues. d. Nordstrom concentrates on short-term results rather than taking the long-view. BU450: Leadership Skills – Page 6 life/Work Experience Examination – Part II 19. F or the New York City Transit, “no graffiti” is the company’s: a. vision statement. b. core values. c. core purpose. d. view of the future. 20. Whereas vision continues to grow and change, mission: a. also continues to grow and change. b. persists in the face of changing technologies. c. changes with economic conditions. d. reflects environmental shifts. 21. At Pottery Barn, a thick $24 bath towel is icon of the company’s aspiration–design, quality, and price. This is an example of: a. VISIOn. b. synergy. c. value. d. discovery. BU450: Leadership Skills – Page 7 life/Work Experience Examination – Part II 22. The bureaucratic culture has an internal focus and consistency and works well in a(n): a. dynamic environment. b. stable environment. c. flexible environment. d. external environment. 23. J. C. Penney is selling its art collection and putting up photos of employees to recognize the worth of front-line employees. This is an example of a: a. paradigm. b. ceremony. c. symbol. d. model. 24.Employees resist change because: a. it violates creative intuition. b. it violates the reciprocal relationship between employees and the organization. c. they believe that change will add something of value to their job. d. they have full information about future events. BU450: Leadership Skills – Page 8 life/Work Experience Examination – Pari II 25. Techniques to smooth the change process do NOT include: a. communication and training. b. personal compact. c. participation and involvement. d. coerCIOn.

Select the single best answer for each question or statement, then transfer your

answers to the appropriate scan sheet provided.

1. Leadership involves all EXCEPT:

a. creating change.

b. influencing followers.

c. maintaining.

d. shared purpose.

2. Attempts to achieve teamwork, empowerment, and diversity can succeed only if:

a. leaders follow the principles and practices of the industrial era.

b. managers want to treat people the way they treat machines or the

bottom line.

c. leaders value change over stability, control, competition, and

uniformity.

d. leaders hire people who think and work alike.

3. Reasons for executive derailment include:

a. insensitive, abrasive, intimidating, bullying style.

b. good people skills.

c. overmanaging: unable to delegate or build a team.

d. Both A and C

BU450: Leadership Skills – Page 1

life/Work Experience Examination – Part I

4. Strong leadership is needed because:

a. the environment of the 21 st century is predictable.

b. planning, leading, organizing, and controlling are the required

skills for the future.

c. giving workers clear job assignments is the main task of a business

executive.

d. of globalization, e-commerce, telecommuting, virtual teams, and

outsourcing.

5. considered if a leader acted in an autocratic or democratic manner

toward followers and how this correlated to leadership effectiveness.

a. Trait Theories

b. Influence Theories

c. Great Man Theories

d. Behavior Theories

6. Trait research does NOT consider the following personal characteristics of

leaders:

a. personal characteristics such as energy.

b. personality characteristics such as self-confidence.

c. social characteristics such as interpersonal skills.

d. professional characteristics such as work experience.

BU450: Leadership Skills – Page 2

life/Work Experience Examination – Pari I

7. Initiating stmcture describes the following leadership behavior:

a. A leader who is task-oriented and directs subordinates’ work.

b. A leader who is sensitive to subordinates and respects their ideas,

and feelings.

c. A leader who seeks input from subordinates regarding important

decisions.

d. A leader who listens carefully to problems.

8. Contingency approaches can best be described as:

a. leadership styles that seek to delineate the characteristics of

situations.

b. leadership styles appropriate for one situation which may not work

in another.

c. leadership traits or behaviors that can improve performance in all

situations.

d. Both A and B

9. In Fiedler’s model, leadership style was measured with a questionnaire known as:

a. the least preferred coworker (LPC) scale.

b. leader participation styles.

c. neutralizers.

d. the leadership grid.

BU450: Leadership Skills – Page 3

life/Work Experience Examination – Part I

10. A leader who shared ideas with followers and facilitates decision making is using

Hersey and Blanchard’s:

a. telling style.

b. selling style.

c. participating style.

d. delegating style.

11. Highly educated, professional subordinates who know what their tasks are and do

not need a leader are an example of:

a. the path-goal theory.

b. the readiness level of subordinates.

c. a substitute for leadership.

d. participative leadership.

12. A Theory Y leader believes all EXCEPT:

a. subordinates enjoy work.

b. subordinates are lazy and dislike work.

c. subordinates seek responsibility.

d. subordinates will exercise creativity and imagination.

BU450: Leadership Skills – Page 4

life/Work Experience Examination – Part I

13. Based on limited MBTI research, the two preferences that seem to be most

strongly associated with leadership are:

a. thinking and judging.

b. extroversion and feeling.

c. intuition and perceiving.

d. sensing and thinking.

14. When the perceiver develops an overall impression of a person or situation based

on one characteristic, occurs.

a. projection

b. perceptual defense

c. the halo effect

d. external attribution

15. Theories people hold about specific systems in the world and their expected

behavior are called:

a. the Pike Syndrome.

b. mental models.

c. the “whole brain” concept.

d. mindfulness.

BU450: Leadership Skills – Page 5

life/Work Experience Examination – Part I

16. Independent thinking means:

a. seeing patterns in the organizational whole instead of just the parts.

b. having deep-seated assumptions, beliefs, blind spots, biases, and

prejudices.

c. having a personal vision.

d. questioning assumptions and interpreting data according to one’s

own beliefs.

17. An important element of systems thinking is to discern circles of causality

because:

a. managers can guide the system when they understand it

conceptually.

b. problems are solved by breaking down into discrete pieces.

c. each piece adds to the success of the whole.

d. relationships between the parts of the system are unimportant.

18. Self-awareness refers to:

a. the ability to connect to others.

b~ the ability to put oneself in some else’s shoes.

c. being conscious of your own emotions.

d. the ability to be hopeful and optimistic.

BU450: Leadership Skills – Page 6

life/Work Experience Examination – Part I

19. The conventional level of personal moral development is characterized by:

a. following rules.

b. following internalized principles of justice.

c. follows authority with blind obedience.

d. fulfilling duties and obligations of the social system.

20. Servant leadership can best be described as the belief that:

a. leaders are deeply accountable to others.

b. employee participation should be increased through teams.

c. self-interest should be replaced by serving the needs of others.

d. power, purpose, and privilege reside with those at the top of the

organization.

21. Colleen Rowley, an FBI staff member called attention to agency shortcomings

that may have contributed to the September 11, 2001 tragedy. This behavior is

best described as:

a. ethical behavior.

b. courage.

c. stewardship.

d. whistleblowing.

BU450: Leadership Skills – Page 7

life/Work Experience Examination – Part I

22. Dependent, uncritical thinkers:

a. are aware of the significance of their actions.

b. are aware of the actions of others.

c. accept the leader’s ideas without thinking.

d. weigh the impact of decisions on the company vision.

23. If a leader’s actions and decisions contradict the best interests of the organization,

effective followers:

a. take a stand.

b. follow the leader.

c. sacrifice their personal integrity.

d. follow passively.

24. Personal sources of power include:

a. central location.

b. knowledge and effort.

c. network of relationships.

d. flow of information.

BU450: Leadership Skills – Page 8

life/Work Experience Examination – Pari I

25. calls for leaders to share power and responsibility in such a way that

anyone can become a leader, depending on the situation.

a. Authoritarian management

b. Mentoring

c. Self-management leadership

d. Charismatic leadership

BU450: Leadership Skills – Page 9

life/Work Experience Examination – Pari II

• Leadership Skills

Select the single best answer for each question or statement, then transfer your

answers to the appropriate scan sheet provided.

1. are made up of individuals who are informally bound to one another

through exposure to a similar set of problems and a common pursuit of solutions.

a. Communities of Practice

b. Skunkworks

c. Vertical Hierarchies

d. Substitutes for leadership

2. A follower can be a resource for the leader by:

a. informing the leader about their own ideas, beliefs, needs, and

constraints.

b. giving up idealized leader images.

c. thanking the leader

d. building a relationship.

3. Studying followership is important for all reasons EXCEPT:

a. followers do not become leaders.

b. followers have an influence on the leader.

c. desirable qualities in a leader are also desirable in a follower.

d. leaders and followers are roles that individuals shift in and out of

in various conditions.

BU450: Leadership Skills – Page 1

life/Work Experience Examination – Part II

4. The person who sells others on the vision and influences them to accomplish it is

called a:

a. manager.

b. CEO.

c. communication champion.

d. Decoder.

5. A dialogue is marked by:

a. opposition by individuals who advocate their positions and

convince others.

b. group unity, shared meaning, and transformed mindsets.

c. logic.

d. “beating down” opponents.

6. Face-to-face communication can be described as:

a~ the richest form of communication.

b. the poorest form of communication.

c. impersonal one-way communication.

d. having slow feedback.

BU450: Leadership Skills – Page 2

life/Work Experience Examination – Part II

7. To communicate in a crisis, leaders should NOT:

a. be visible.

b. tell the truth.

c. avoid visibility.

d. communicate a vision for the future.

8. The role associated with facilitating others’ participation, smoothing conflicts,

showing concern for team members’ needs, and reminding others of standards is

the:

a. managerial role.

b. authoritarian leadership role.

c. task-specialist role.

d. socio-emotional role.

9. In an emergency room, trauma team members cover their teammates. This is an

example of:

a. pooled interdependence.

b. sequential interdependence.

c. reciprocal interdependence.

d. team leadership.

BU450: Leadership Skills – Page 3

life/Work Experience Examination – Pari II

10. The main advantage ofa virtual team is:

a. the lack of supervision.

b. the ability to monitor team members.

c. the ability to use the best people for a particular job.

d. the ability to have control over team members.

11. Diversity helps organizations:

a. build better relationships with diverse customers.

b. add value.

c. have a greater competitive advantage.

d. All of the above

12. High power distance means that:

a. people accept inequality in power in institutions, organizations,

and individuals.

b. members of a society feel uncomfortable with uncertainty and

ambiguity.

c. value for loosely knit social framework in which individuals take

care of themselves.

d. values of relationships, cooperation, and group decision making.

BU450: Leadership Skills – Page 4

life/Work Experience Examination – Pari II

13. Interactive leaders tend to be:

a. competitive.

b. individualistic.

c. consensus builders.

d. reluctant to share power.

14. The Black Hat of Charisma refers to:

a. charisma that is used for self-serving purposes.

b. socialized behavior.

c. leadership that maintains the status quo.

d. referent power.

15. Transactional leadership includes all EXCEPT:

a. an exchange process between leaders and followers.

b. a focus on the present.

c. the ability to lead changes in an organization’s vision.

d. traditional management functions such as planning and budgeting.

BU450: Leadership Skills – Page 5

life/Work Experience Examination – Part II

16. Transformational leadership does NOT:

a. inspire followers to go beyond their own self-interests.

b. focus on the impersonal aspects of job performance.

c. paints a picture of a desired future state.

d. develops leaders into followers.

17. If Paul, a salesman, does not perform as well as expected, his supervisor can put a

negative letter in his file. This is an example of:

a. referent power.

b. expert power.

c. coerCIve power.

d. legitimate power.

18. Salespeople at Nordstrom have a clear picture of superior customer service so

they can serve customers better. This example best shows that:

a. vision establishes a standard of excellence.

b. Nordstrom has a good human resources department.

c. the company is mainly focused on internal organizational issues.

d. Nordstrom concentrates on short-term results rather than taking the

long-view.

BU450: Leadership Skills – Page 6

life/Work Experience Examination – Part II

19. F or the New York City Transit, “no graffiti” is the company’s:

a. vision statement.

b. core values.

c. core purpose.

d. view of the future.

20. Whereas vision continues to grow and change, mission:

a. also continues to grow and change.

b. persists in the face of changing technologies.

c. changes with economic conditions.

d. reflects environmental shifts.

21. At Pottery Barn, a thick $24 bath towel is icon of the company’s aspiration–design,

quality, and price. This is an example of:

a. VISIOn.

b. synergy.

c. value.

d. discovery.

BU450: Leadership Skills – Page 7

life/Work Experience Examination – Part II

22. The bureaucratic culture has an internal focus and consistency and works well in

a(n):

a. dynamic environment.

b. stable environment.

c. flexible environment.

d. external environment.

23. J. C. Penney is selling its art collection and putting up photos of employees to

recognize the worth of front-line employees. This is an example of a:

a. paradigm.

b. ceremony.

c. symbol.

d. model.

24.Employees resist change because:

a. it violates creative intuition.

b. it violates the reciprocal relationship between employees and the

organization.

c. they believe that change will add something of value to their job.

d. they have full information about future events.

BU450: Leadership Skills – Page 8

life/Work Experience Examination – Pari II

25. Techniques to smooth the change process do NOT include:

a. communication and training.

b. personal compact.

c. participation and involvement.

d. coerCIOn.

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Order Now