prepare a half page response for each part:
Business are exposed to many influences that affect its development. “The combination of social, legal, economic, physical, and political factors” (Rainer, Prince, Watson, 2013); makes significant activity changes, which are supported by IT. However, technological advances and information overload set the tone for business to remain in the market. “New and improved technology rapidly create or support substitutes for products, alternative service options and superb quality” (Rainer, Prince, Watson, 2013). At the moment that a necessity emerge from the community, both technological and organizational changes evolve. For example, the utilization of (EHR) Electronic Health Records. The amount of population required a new system that allowing better control and registration in patient’s medical records, and as a consequence hospitals and governments began demanding new technologies. New technologies arose, and initiating quality and technological performance competition between health care facilities. Currently, programs as Cerner are available in the market, and other hospitals had designed their own (EMR).
Globalization changes the business environment, and factors as advanced search technologies playing one of the major roles in the evolution of industries. “Outsourcing is acquiring IT applications from outside contractors or external organization.” (Rainer, Prince, Watson, 2013). Some companies pursuing a competitive advantage, decide outsource IT experts without making up-front investments, but “the disadvantage of outsourcing is that company’s valuable corporate data may be under the control of the outsourcing vendor” (Rainer, Prince, Watson, 2013).
Companies before outsourcing need consider internal factors as availability of technology, time task programming, language and culture, staff morale, and company’s goodwill or reputation. External factors as vendor guarantees, potential loss of intellectual capital, outsource country’s policies and laws applied to investors, outsource country’s currency, difficulties to manage geographically distributed workforce, and any other unexpected factor that increase risks. (Shacklett, 2013)
There are some considerations that determine is outsourcing technology is right for the project or company. First, technical skills despite intellectual protection agreements are highly sensitive. Second, costs might increase due to inspected expenses as significant currency changes. Third, the analysis of project management methodology, expectations, vendor and country guarantees increases the project’s development time. Finally, the uncertainty factor risk in higher. If a business decides to outsource IT technology, management should look “for the right vendor and have realistic expectations, actual cost savings, possible risks, and protection of technological and competitive advantage.” (Drinkwater, 2014)
In an environment characterized by change, Information Technology (IT) plays a role vital to improving the competition organizations. In this context, it notes that the dynamic aspect of the interaction between technologies and organizations. The great challenge will, therefore, to instill flexibility and agility to new organizational models. In this new business environment, marked by profound changes directly related to the emergence of new technologies, businesses have made significant investments in IT, going to have their products, services and processes supported by technology, using it as a powerful business tool that changes the bases strategic and operational competitiveness of companies. I agree that technology change organizations in the way that causes a thorough review of organizational models, changing the competitive nature of many industries, promoting integration between business units, between organizations beyond their borders and systems interorganizational allow suppliers to view the demand for their products at the same time assist distributors in strengthening their supply networks.
We know that technology is vital for organizations in achieving competitiveness in a changing market, with an increasingly demanding and consumer oriented to information and knowledge factor. The idea of creating a relationship with the customer over time is not a result of this technological development. In fact, the technology has just changed the method of establishing this relationship. Investments in information technology have increased significantly, in particular because it realizes its strategic role in the company, as the trains and proposes changes in the reformulation of internal processes and external relationships. The alignment of the strategic business planning with that of information technology (IT) brings consistency to the strategic management of the business and is perceived as a powerful tool, able to leverage major changes in the organization. Among these changes include the improvement of customer service, product quality, better response time and greater personalization of care. The effects of IT investments in an organization includes user satisfaction of an information system and developed a tool which enables the study of the impact of IT on the individual dimensions of productivity, innovation tasks, satisfaction user and efficient management control.
Organizational change there is a similarity in some aspects: the need for change, planning the change and the fact that the changes are influenced by internal or external factors. Therefore, organizational change is a response to the changes that are inevitable and that require restructuring the organizational components, which are formed by components: work, personal, arrangements / structure and culture. For example, in the company I work, Spectrum realty group, there was a considerable change when the Director of the company decided to send emails to the clients on the data base informing them about new projects for sale in Miami. It is an electronic brochure with attractive pictures and videos of the condos, if a person is interesting in buying or will in the future, that gives more idea what is happening in the Real Estate market in Miami. From that, the company started to receive more leads and attracting more buyers and sellers for the business