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Assignment 9 Outcomes addressed in this activity: ? Discuss the systems operation, support, and security phase ? Describe the different system maintenance types and their importance ? Critique different backup and disaster recovery options ? Identify factors that signal the end of the useful life of an information system ? Discuss future challenges for IT professionals as technology reshapes the workplace Assignment Instructions: IT460:1-Compare various types of information systems. Please complete the following assignments using MS Word. Save the assignment as Unit 9 Assignment.doc and place it into the Unit 9 Assignment Drop Box. Click here to access the “SCR-TIMS Work Session Link”. Jesse wants a recommendation about an SCR help desk. She said that I can get more information on the Internet. She wants any input by early next week. She said there’s lots of information out there on this topic. She wants me suggest a plan for creating an SCR help desk (SCR –TIMS Worksession, Session 12, To Do List, #1). Assignment requirements: ? Plan submitted that discusses what a helpdesk offers ? Discusses internal support options ? Discusses external support options and shows sample vendors and their options ? Makes recommendation that details which option is being recommended and why 40 point assignment grading rubric Assignment Requirements Maximum points Points earned 1. Detailed Plan submitted that discusses what a helpdesk offers 0-10 2. Discusses internal support 0-10 Ass

Assignment 9

 

Outcomes addressed in this activity:

? Discuss the systems operation, support, and security phase

? Describe the different system maintenance types and their importance

? Critique different backup and disaster recovery options

? Identify factors that signal the end of the useful life of an information system

? Discuss future challenges for IT professionals as technology reshapes the

workplace

Assignment Instructions:

IT460:1-Compare various types of information systems.

 

Please complete the following assignments using MS Word. Save the assignment as Unit

9 Assignment.doc and place it into the Unit 9 Assignment Drop Box. Click here to access

the “SCR-TIMS Work Session Link”.

Jesse wants a recommendation about an SCR help desk. She said that I can get more

information on the Internet. She wants any input by early next week. She said there’s

lots of information out there on this topic. She wants me suggest a plan for creating an

SCR help desk (SCR –TIMS Worksession, Session 12, To Do List, #1).

Assignment requirements:

? Plan submitted that discusses what a helpdesk offers

? Discusses internal support options

? Discusses external support options and shows sample vendors and their options

? Makes recommendation that details which option is being recommended and

why

 

40 point assignment grading rubric

Assignment Requirements Maximum

points

Points

earned

 

1. Detailed Plan submitted that

discusses what a helpdesk offers

0-10

2. Discusses internal support 0-10 Ass

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